At Uship Express Logistics, we understand that clarity and transparency matter. Here are the most common questions our clients ask along with straightforward answers to help you ship with confidence.
We provide a full range of logistics solutions including express delivery, international shipping, freight forwarding, cargo transport, warehousing, and last-mile delivery. Whether you’re sending small parcels or large commercial freight, we have a service tailored to your needs.
Every shipment is assigned a unique tracking number. Simply enter this number on our tracking page to monitor your package’s journey from pickup to final delivery with live updates.
Yes. Uship Express Logistics operates globally, providing seamless cross-border shipping with customs clearance assistance, dependable transit times, and secure handling throughout the route.
Delivery times depend on the service selected and the destination. Domestic deliveries typically take 1–5 days, while international shipments vary based on location and customs processing. Estimated delivery timelines are provided at checkout.
Yes. We provide optional shipment insurance for high-value or sensitive goods. This adds an extra layer of protection and ensures coverage in the rare event of loss or damage.
You can easily schedule a pickup online by providing your package details, preferred date, and location. Our courier will arrive during your selected time window to collect your shipment.
At Uship Express Logistics, we treat your pets like family. Our trained professionals ensure safe, comfortable, and stress-free travel, with supervision and care from pickup to delivery. Whether local or international, your pet’s journey is handled with compassion and complete attention to safety.
At Uship Express Logistics, we provide end-to-end shipping and logistics solutions designed for speed, reliability, and global reach. Whether you're an individual sending a single parcel or a business handling large-scale freight, our services are built to make the entire process seamless and stress-free.
In the rare event of a lost or severely delayed shipment, customers may be eligible for a refund or compensation based on the service selected and insurance coverage purchased. Our support team will guide you through the claim process quickly and transparently.
Customers enjoy fast deliveries, global reach, transparent pricing, 24/7 customer support, and professional handling at every stage of the shipping process.
Yes. We handle everything from small parcels to oversized freight, with air, sea, and land shipping options available to match your budget, timeline, and cargo requirements.
We follow strict security protocols, use advanced tracking systems, and employ trained handling professionals to ensure every shipment is protected and delivered safely and on time.
Yes. Uship Express Logistics provides specialized nanny/pet delivery options for safe and comfortable transport of pets. Our trained handlers ensure proper care, secure travel arrangements, and compliance with all transport regulations to guarantee a stress-free journey for your animal.
